Privacy Policy
Last updated: 02.11.2026
Clearchain.online ("we", "our service") respects your privacy. This Policy explains what data we process when you use our crypto exchange service and how we protect it.
1. Data we collect
We designed the service to collect as little data as possible:
- Exchange data: selected currencies, amounts, and the recipient wallet address you voluntarily enter to perform an exchange.
- Technical data: IP address and basic request logs — solely to protect against abuse and fraud.
- We do not require registration and do not collect your name, email, or other personal data, except when you contact support yourself.
2. How we use data
- To process and complete your exchange.
- To protect the service from fraud, attacks, and abuse (rate limiting).
- To comply with applicable legal requirements.
3. Data retention
Exchange data is stored for a limited period necessary for support, dispute resolution, and legal compliance. We do not hold your crypto assets — funds are sent directly to the address you provide.
4. Third parties
To perform exchanges we use third-party liquidity providers. They receive only the data required to execute the transaction (currencies, amounts, receiving address). We never sell or share your data for marketing purposes.
5. Cookies
We use only strictly necessary cookies (e.g. to remember your language). We do not use advertising trackers.
6. Security
We apply technical and organizational measures to protect the data we process. However, no method of transmission over the internet is completely secure.
7. Your rights
You may request information about the processing of your data or its deletion by contacting us. Since exchanges are anonymous, your exchange ID and token may be required for identification.
8. Changes to this policy
We may update this Policy. The current version is always available on this page with the update date shown.
9. Contact
For privacy questions: support@clearchain.online.